Privacy Policy

Effective Date: 7/16/2025

At Merchvia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, mobile applications, or any of our services.

When you interact with Merchvia, we may collect the following types of personal information:

• Contact Information – name, email address, phone number, and shipping/billing address.
   
• Payment Information – billing details (processed securely via third-party providers such as Stripe, PayPal, etc.)
   
• Order History – products purchased, order dates, and transaction details.
   
• Account Information – if you create an account, we collect your login details and preferences.
   
• Device & Usage Data – IP address, browser type, time zone, and how you use our site (through cookies or analytics tools).
   
• Communications – messages you send to us, including product inquiries or customer support requests.
   

We use your information to:

• Fulfill and manage orders and deliveries
   
• Provide customer support
   
• Process payments and send confirmations
   
• Personalize your shopping experience
   
• Improve our website, products, and services
   
• Send promotions, newsletters, or updates (only if you’ve opted in)
   

We respect your privacy. We never sell your personal information. We may share your data only in the following cases:

• Service Providers – like payment processors, shipping partners, or customer support tools
   
• Legal Obligations – when required by law or to protect our rights
   
• Business Transfers – if Merchvia is involved in a merger or acquisition, your information may be transferred as part of that process
   

We use secure technologies and practices to protect your personal information, including encryption, secure servers, and limited access protocols. However, no system is 100% secure, and we encourage you to keep your passwords confidential and use unique login credentials.

You have the right to:

• Access, correct, or delete your personal data
   
• Opt out of marketing communications at any time
   
• Request a copy of the personal data we hold about you
   
• Withdraw consent where applicable
   

To make a request, contact us at merchvia1101@gmail.com

Our website uses cookies to enhance your browsing experience and collect usage data. You can choose to disable cookies in your browser settings, though some features may not work as intended.

Merchvia may contain links to other websites. We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies individually.

We may update this Privacy Policy as our business grows or legal requirements change. Any updates will be posted on this page with the updated effective date.

If you have questions about this policy or how your data is handled, please reach out:

Merchvia
Email: merchvia1101@gmail.com
Website: Merchvia.com
Phone: 402-841-3439